Explains the importance of fairness and respect between staff, and outlines the behaviours and considerations which can affect the morale and efficiency of any organisation. Emphasises the importance of communication in developing equality and diversity at work.

Clearly explains the eight principles of the Act with definitions of key words. Outlines security procedures to protect personal information.

Describes types of discrimination and what is expected of employees in terms of their behaviour. Outlines anti-discrimination laws. Includes advice on what to do if you are discriminated against.

Discusses what constitutes sexual harassment and how to avoid it. Describes ways to prevent unwanted attention and what to do if you are harassed.

Discusses what sexual harassment Describes ways to prevent unwanted attention and what to do if you are harassed

Explores types of bullying why it takes place and the harmful effects. Discusses what can be done to prevent and deal with bullying.

Explores types of bullying why it takes place and the harmful effects. Discusses what can be done to prevent and deal with bullying.

Emphasises the importance of effective record-keeping and includes tips for managing records.

Discusses the causes of violence and the forms it can take; and how to prevent problems arising. Includes warning signs to watch for and actions to defuse the situation.

Looks at how the employee can avoid discriminating against customers and clients. Makes positive suggestions about actions that employees can take to help people with disabilities.